Cluster
Technology & digital transformation
How public sector teams adopt new tools — including AI — without losing operational judgement.

PoliceAI is the right idea. How does it avoid becoming a watchdog by accident?
PoliceAI, launched in June 2026, is the right idea: a national centre to develop and test AI once and give all 43 forces the approved tools. The risk is not a governance remit over how forces adopt, because it has none. It is drift by perception: a body this public, asked to comment on every incident, can come to feel like a watchdog, and that alone tempers the momentum policing has only lately started to build. Avoiding it is a matter of posture, held on purpose.
Ellie Pyemont · 7 min read
What should training look like in a police digital transformation bid?
Police digital transformation bids tend to treat training as a deliverable. Treating it as part of the cultural moment of the transformation, designed against operational reality, built openly between partners, and sequenced around how policing actually learns, produces measurably better outcomes for the people on the ground.
Ellie Pyemont · 4 min read
What's most often overlooked in systems training (and why it derails programmes)?
Systems training programmes rarely fail at the obvious level. The content is usually right; the delivery format is usually sensible. What derails them is the bit before the design begins: the operational detail of how the system actually meets the work, who holds the decisions about what gets trained, and whether the training team has the granular access they need. This piece sets out six elements that get missed regularly, drawn from experience of major digital transformation programmes in policing.
Ellie Pyemont · 7 min read